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Below is information about server / network problems and scheduled routine maintenance. Please check back often, as this information may be updated every day. For the latest information about our service, please view the Bid Sniper News Page.
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[ SOLVED ] eBay Server Connection Errors

Original Post:
July 21, 2021
 

Starting late on July 20, 2021, we started seeing sporadic eBay connection issues. These issue is causing us to miss around 1 in 25 bids. We are using all our normal multi bid systems to minimize the impact to our customers. We are currently retrying all bids up to 12 times. This however, has not corrected the issue completely.

We will continue to monitor the situation and provide updates as new information becomes available.

UPDATE 07/21/21 16:24 UTC/GMT: We are still seeing issues 12 hours later. Even though we have 10 times more bids being placed, we still are only missing 1/25 of total bids. We are not having trouble with any other services or any errors on our end. We have isolated this to bidding, checking the outcome and anything involved with the eBay link.

We are in communication with eBay and are waiting for them to look into this issue. At the time of this update. It is our understanding that this problem is affecting all service that access or use the affected eBay services.

UPDATE 07/21/21 22:47 UTC/GMT: We just got word from eBay, that they released an update to correct this issue about an hour ago. We immediately saw improvements and no further bids have been missed. Also, all bidding errors / retries have gone back to normal and we have seen no further issues since that time.

Even with everything we do to ensure that your snipes are placed on time, there are some things we can not control. As we mentioned earlier, we were retrying snipes up to 12 times and due to the nature of this issue - it didn't always work.

ALL SERVICES ARE BACK TO NORMAL - If you have any questions, we are here to help!
 

EBAY ROUTINE MAINTENANCE: On Friday mornings from 12:00 AM CT to 4:00 AM CT eBay's website is unavailable due to their weekly routine maintenance. During this time some users might be unable to sign up for a new accounts, add new items to our system, and items that are scheduled to be bid on may not be placed.

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